CNC TECHNICAL TROUBLESHOOTING BY PHONE, EMAIL, FAX

We provide excellent troubleshooting analysis of your electronic or hydraulic problem by phone for a fee Inital call 50$, or 250$ per "event", no matter how many calls + communication cost).

TYPICAL CALLS

A 10 minute consult with us can save your local repairperson days of hunting. With over 40 man-years of experience we have seen about every scenario. Check our service list.

A 2 hour consult will transform that unreliable A/B 73XX (or GE-1050 etc.) control into a solid performer.

A 10 minute consult will save you the cost of replacing a perfectly good encoder.

A 20 minute consult can steer your company away from that bargain (i.e. nightmare) control.

HOW TO CALL

1. Fill out and E-Mail or FAX 866-313-6101 (country code 01) our CREDIT/PURCHASE ORDER FORM

2. Gather as much documentation about the machine/problem as you might need (maintenance books, wiring diagrams, board schematics, your technician's observations etc.)

3. Call 604-888-9050 (Country code 01). At the voice prompt, enter your COMPLETE phone # (COUNTRY CODE, CITY CODE, AREA CODE, PHONE #, YOUR EXTENSION AND '88'). The '88' clues us to the nature of the call.

EXAMPLES: 503 666-1212 88 (AREA CODE, YOUR PHONE, CODE '88') OR 64 9 555-1212 234 88 (NEW ZEALAND, AUCKLAND, YOUR PHONE, YOUR EXTENSION, CODE '88')

4. We will drop whatever we are doing and call you back within 15 minutes (24 hrs a day). WE MUST HAVE YOUR CREDIT/PURCHASE ORDER FORM FIRST!

5. WE WILL BILL YOUR COMPANY FOR THE CALL 8$US + COMMUNICATION COSTS. WE GUARANTEE YOUR SATISFACTION!

We analyze first and then repair your electronics to run better than new